Agency|Insights

The Goldilocks Zone of Penetration Testing: Balancing Compliance and Real Security

At Agency, we help clients find the penetration testing sweet spot — rigorous enough to find real vulnerabilities but scoped appropriately for compliance requirements.

Agency Team
Agency Team
·12 min read
Typographic card for The Goldilocks Zone of Penetration Testing: Balancing Compliance and Real Security in Audit Insights & Preparation

One of the most common frustrations we hear at Agency comes from security teams who feel caught between two extremes: a cheap checkbox pen test that satisfies the auditor but finds nothing real, or an expensive red team exercise that uncovers genuine risks but costs five times more than the compliance budget allows. The truth is, there is a middle ground — and finding it is one of the most impactful decisions a security-conscious compliance team can make.

Penetration testing in the compliance world suffers from a polarization problem. On one end, companies treat pen testing as a pure compliance checkbox — they hire the cheapest vendor, scope the test as narrowly as possible, and file the clean report alongside their other audit evidence. On the other end, security-driven organizations commission exhaustive red team engagements that test every conceivable attack vector, including social engineering and physical access, producing findings that are genuinely useful for security but far exceed what any auditor needs or evaluates.

Both approaches have real costs. The checkbox approach creates false confidence, leaves real vulnerabilities undiscovered, and can actually backfire when an auditor questions the thoroughness of a test that produced zero findings. The red team approach consumes budget that could be deployed across other security controls and often produces findings that overwhelm a team's remediation capacity. What we help clients find is the Goldilocks zone — penetration testing that is rigorous enough to discover genuine vulnerabilities, structured to produce evidence auditors value, and scoped to deliver both security and compliance returns on the investment.

The Penetration Testing Spectrum

From Checkbox to Red Team

ApproachDescriptionCompliance ValueSecurity ValueTypical Cost
Automated scan reportAutomated vulnerability scanner output repackaged as a "penetration test" reportVery low — most auditors will reject this as a pen testVery low — identifies only known vulnerability signatures$2,000-$5,000
Checkbox pen testMinimal manual testing (1-2 days); tester runs standard tools and documents output; scope is narrowLow to moderate — may satisfy inattentive auditors but creates riskLow — superficial testing misses application-layer and logic vulnerabilities$5,000-$8,000
Standard compliance pen testProfessional testing (5-10 days); covers web apps, APIs, and infrastructure; follows recognized methodologyHigh — satisfies SOC 2 and ISO 27001 auditor expectationsModerate — identifies common vulnerabilities and some deeper issues$12,000-$30,000
Security-focused pen testThorough testing (7-15 days); deep application testing, chained attack exploration, business logic assessmentHighHigh — identifies real-world exploitable vulnerabilities including complex attack paths$20,000-$45,000
Red team engagementAdversary simulation (15-30+ days); includes social engineering, physical security, custom exploits, lateral movementExceeds compliance requirementsVery high — simulates real-world threat actors$60,000-$150,000+

The Goldilocks zone sits in the "standard compliance pen test" to "security-focused pen test" range. This is where the overlap between compliance value and genuine security value is highest.

What Auditors Actually Want to See

Auditor Expectations vs Common Misconceptions

Understanding what auditors actually evaluate — versus what companies think they evaluate — is critical to finding the right balance.

What Auditors EvaluateWhat Companies Think Auditors WantThe Reality
Was a qualified tester engaged to perform the test?The most expensive vendor produces the best audit evidenceAuditor qualification check is pass/fail — a qualified boutique firm satisfies this as well as a Big Four firm
Did the test scope cover in-scope systems?Every system in the organization must be testedAuditors evaluate whether the test covered systems within the compliance boundary, not every system the company operates
Does the report document methodology and findings?A clean report with zero findings is idealAuditors are actually more skeptical of zero-finding reports; a report that identifies and documents remediated findings demonstrates a healthy testing process
Were findings remediated or documented with plans?All findings must be fully remediated before the auditAuditors expect critical and high-severity findings to be remediated; medium and low findings with documented remediation plans are acceptable
Was the test conducted within or near the observation period?The test must fall exactly within the observation period datesMost auditors accept testing within 12 months of the observation period end date, with a preference for more recent testing

The Zero-Findings Problem

In our experience, one of the biggest misconceptions is that a clean pen test report is the best outcome for compliance. What we tell clients is the opposite — a penetration test that reports zero findings raises more questions than it answers. Auditors may question whether the testing was sufficiently thorough, whether the scope was too narrow, or whether the tester lacked the skill to identify issues. A healthy pen test report identifies a range of findings (typically 5-20 for a standard engagement), with the company demonstrating remediation of critical and high items and documented plans for medium and low items. This evidence pattern tells the auditor the story they want to hear: your organization actively assesses security, identifies real issues, and remediates them.

Finding CountAuditor PerceptionOur Assessment
Zero findingsSuspicion about test thoroughness or scopeLikely indicates insufficient testing depth or overly narrow scope
1-3 findingsAcceptable but may prompt questions about scopeMay be legitimate for very small, simple applications
5-15 findingsExpected range; demonstrates thorough testing and healthy security postureGoldilocks zone — shows the tester looked hard and the organization has a mature remediation process
15-30 findingsAcceptable if most are medium/low severityIndicates thorough testing; high number of critical findings may concern auditors about overall security posture
30+ findingsMay raise concerns about security program maturityTypical for first-ever pen tests or major application changes; auditors evaluate remediation response more than raw count

The Diminishing Returns Curve

Where Additional Testing Investment Stops Paying Off

Penetration testing follows a diminishing returns curve. The first hours of manual testing against an application yield the highest-value findings. As testing continues, findings become increasingly edge-case, harder to exploit, and lower in severity. Understanding where this curve flattens is the key to cost-efficient pen testing.

Testing InvestmentWhat It Typically RevealsCompliance Value AddedSecurity Value Added
Days 1-3Critical infrastructure misconfigurations, default credentials, unpatched systems, OWASP Top 10 web vulnerabilitiesHigh — the findings auditors care most aboutHigh — these are the vulnerabilities attackers exploit first
Days 4-7Authentication bypass edge cases, authorization flaws, API security issues, session management weaknessesHigh — demonstrates thorough application-layer testingHigh — real-world exploitable vulnerabilities
Days 8-12Chained attack paths, business logic vulnerabilities, race conditions, complex authorization bypass scenariosModerate — exceeds what most auditors evaluate in detailHigh — these findings represent real attacker techniques
Days 13-20Subtle timing attacks, complex multi-step exploits, edge-case data exposure, deeper infrastructure pivotingLow — auditors rarely evaluate this depthModerate to high — valuable for organizations with sophisticated threat models
Days 20+Custom exploit development, zero-day research, advanced persistent threat simulationMinimal — far exceeds compliance expectationsVariable — valuable for specific threat models but low probability of occurrence

What we recommend is that most compliance-driven pen tests should run 5-10 days for a standard SaaS environment. This captures the highest-value findings from both a compliance and security perspective. Organizations with specific threat intelligence suggesting advanced persistent threats or nation-state attackers may benefit from extended testing, but that investment should be justified by the threat model rather than the compliance program.

Building a Pen Test Program That Serves Both Masters

The Dual-Purpose Testing Framework

In our experience, the most effective approach is designing a pen testing program that explicitly serves both compliance and security objectives. This does not mean running two separate tests — it means structuring one test to produce both types of value.

Program ElementCompliance PurposeSecurity PurposeHow to Achieve Both
Scope definitionCover all systems within the compliance boundaryCover high-risk assets based on threat modelDefine scope as the union of compliance boundary and critical assets — in most cases these overlap significantly
MethodologyFollow a recognized framework (OWASP, PTES) that auditors acceptUse techniques that reflect real attacker behaviorOWASP and PTES methodologies already incorporate real-world attack techniques; no conflict exists
ReportingDocument findings mapped to compliance controls (TSC, Annex A)Provide actionable remediation guidance with exploitation evidenceStructure the report with a compliance summary section and a detailed technical section — one report serves both audiences
Remediation trackingDemonstrate that findings were identified and addressedActually fix the vulnerabilitiesThese are the same objective — compliance tracking and genuine remediation are identical when the program is well-designed
FrequencyAnnual minimum; aligned with audit observation periodRisk-based; more frequent for high-change environmentsAnnual baseline with triggered testing after major changes satisfies both

Frequency Recommendations

ScenarioRecommended FrequencyRationale
Stable SaaS application, annual SOC 2 auditAnnual, timed to the first half of the observation periodSatisfies auditor expectations while providing current security assessment
Rapidly evolving application with frequent releasesAnnual comprehensive test + quarterly targeted testing of new featuresMajor releases introduce new attack surface that should not wait for the annual test
Multi-framework compliance (SOC 2 + ISO 27001 + PCI DSS)Annual comprehensive test scoped to cover all frameworksOne well-scoped test satisfies all frameworks; separate tests are wasteful
Post-breach or post-incidentImmediate targeted test of affected systems, regardless of annual scheduleIncident-driven testing validates remediation and identifies additional exposure
Major infrastructure change (cloud migration, architecture redesign)Targeted test of changed components within 90 days of production deploymentArchitecture changes can introduce vulnerabilities in unexpected places; waiting for the annual test creates an extended exposure window

Structuring the Engagement for Dual Value

What we tell clients is that the statement of work is where dual-purpose testing succeeds or fails. Here is how we help clients structure engagements.

SOW ElementCheckbox ApproachGoldilocks Approach
Scope description"Test the web application at app.example.com""Test all customer-facing applications, APIs, and supporting infrastructure within the SOC 2 system boundary, with additional focus on payment processing workflows and multi-tenant isolation"
Methodology"Industry-standard testing methodology""OWASP Testing Guide v4.2 for application testing; PTES for infrastructure testing; specific focus areas include authentication, authorization, session management, API security, and tenant isolation"
Deliverables"Penetration test report""Executive summary suitable for board and auditor review; technical report with detailed findings, exploitation evidence, and remediation guidance; findings mapped to SOC 2 Trust Service Criteria and ISO 27001 Annex A controls; risk ratings aligned with organizational risk framework"
Tester access"Black box testing — no information provided""Gray box testing with architecture documentation, API specifications, and test user accounts at each privilege level — maximizing testing depth within the engagement timeframe"
RetestingNot included"One round of retesting within 60 days for all critical and high-severity findings, with updated report reflecting remediation status"

Common Mistakes We See

Mistakes That Undermine Both Compliance and Security

MistakeWhy It HappensImpactWhat We Recommend Instead
Selecting a vendor purely on priceBudget pressure; pen testing seen as a checkboxSuperficial testing misses real vulnerabilities; report may not satisfy auditor requirementsEvaluate vendor qualifications, report quality, and methodology first; then compare pricing among qualified vendors
Scoping the test too narrowly to minimize costDesire to keep pen test budget lowAuditor questions scope coverage; real vulnerabilities in excluded systems go undetectedScope to the compliance boundary at minimum; add high-risk systems identified in the risk assessment
Running the test right before the auditProcrastination or scheduling conflictsFindings discovered with no time for remediation appear as exceptionsSchedule testing in the first third of the observation period
Treating the pen test report as a compliance artifact onlyCompliance team manages the pen test; security team is not involvedFindings are filed for the auditor but never actually remediatedInvolve the security and engineering teams in scoping, findings review, and remediation from the start
Commissioning a red team when a standard test is appropriateVendor upselling or internal desire for "the best" testingExcessive cost with marginal additional compliance value; findings may overwhelm remediation capacityMatch the testing approach to the actual threat model and compliance requirements
Not requesting retesting after remediationRetesting costs extra and seems unnecessary for complianceAuditor cannot verify that findings were actually fixed; no evidence of closed-loop remediationInclude one round of retesting in every pen test engagement

The Goldilocks Decision Framework

How to Find Your Right Balance

When clients ask us how to calibrate their pen testing program, we walk them through these questions.

QuestionIf YesIf No
Is this your first pen test?Start with a standard compliance pen test (5-10 days) to establish a baselineConsider whether last year's scope and depth remain appropriate for your current environment
Has your application changed significantly since the last test?Targeted testing of changed components is warranted, potentially in addition to annual testingAnnual testing at similar scope to last year is likely appropriate
Do you process highly sensitive data (healthcare, financial, government)?Lean toward the security-focused end of the spectrum; regulatory expectations may exceed typical compliance requirementsStandard compliance testing is likely sufficient
Is your compliance scope limited to a single framework?Scope the test to that framework's requirements; do not over-investDesign the test scope to cover all frameworks simultaneously for maximum efficiency
Do you have a dedicated security team that can remediate findings?Deeper testing is appropriate because findings will actually be addressedLimit testing depth to what your team can realistically remediate; extensive findings with no remediation plan weakens your compliance position
Has your organization experienced a security incident in the past 12 months?More thorough testing is warranted to validate incident response effectiveness and identify residual exposureStandard risk-based scoping is appropriate

Key Takeaways

  • In our experience, the Goldilocks zone for compliance-driven penetration testing is the standard to security-focused range ($12,000-$45,000), which produces evidence auditors value while identifying genuine vulnerabilities — cheap checkbox tests and expensive red team exercises both miss the mark for most compliance programs
  • What we tell clients is that a zero-findings pen test report is not the ideal outcome — auditors are actually more suspicious of clean reports, and the strongest compliance evidence is a report showing 5-15 findings with documented remediation of critical and high items
  • We recommend structuring penetration test engagements as dual-purpose from the start — one well-designed test with proper scoping, gray box methodology, and a report that maps findings to compliance controls serves both the auditor and the security team
  • In our experience, the diminishing returns curve flattens significantly after 10-12 days of testing for most standard SaaS environments — days 1-7 produce the highest-value findings for both compliance and security, and testing beyond 12 days primarily benefits organizations with sophisticated threat models
  • What we recommend is scheduling the annual pen test in the first third of the SOC 2 observation period, which provides evidence within the audit window while leaving adequate time for remediation and retesting before the auditor evaluates controls
  • We help clients avoid the most common pen testing mistakes we see: scoping too narrowly to cut costs, running the test too late for meaningful remediation, treating the report as a compliance artifact rather than a security tool, and commissioning expensive engagements that exceed actual compliance and security needs
  • The statement of work is where the balance between compliance and security is won or lost — what we recommend is explicit scope aligned to the compliance boundary, gray box methodology for testing efficiency, deliverables mapped to compliance controls, and retesting included as standard
Agency Team

Agency Team

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